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Human connection powers brand trust and success. Consumers want to be seen and heard, not by an abstract entity who wants their money, but by other humans who care about their needs. So, for... View
Introduction The media and entertainment sector is going through dramatic changes. OTT platforms define a new way of life and content consumption patterns see a tectonic shift post Covid. Wh... View
Microsoft scales customer empathy using teamwork At this year’s Qual360 event, Travis Lowdermilk (UX researcher with Microsoft), shares how Microsoft scales customer empathy using teamwork.... View
Learnings from the Insights Extravaganza Europe 2021 2 days, 42 sessions, 59 speakers/panelists (32 from the brand side and 27 from the supplier side), and a cocktail hour generate a lot of... View
The relationship between language and culture The relationship between language and culture provides very interesting insights about cultural development and social trends. It enables us to... View
Feb. 8 - 9 2022, Virtual Summit
Mar 8 - 9, 2022, Gallup HQ, Washington D.C.
Apr. 5 - 6 2022, Berlin
